Network Issues: Difference between revisions

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(Created page with "Most of the time, packet loss or high ping is related to your ISP or the international peering they use. You can use the steps below to analyze your connectivity to IM:RP and see where the issue lies. 1. Download WinMTR: http://winmtr.net/WinMTR-v092.zip 2. Unzip the zip file 3. Open the folder WinMTR_X32 4. Open WinMTR.exe 5. Enter "server.sa-mp.im" as the host 6. Click "Start" 7. Let it run for at least 5-10 minutes 8. Take a screenshot of the entire window 9. Open a...")
 
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Most of the time, packet loss or high ping is related to your ISP or the international peering they use. You can use the steps below to analyze your connectivity to IM:RP and see where the issue lies.
Most of the time, packet loss or high ping is related to your ISP or the international peering they use.


=== Using the Game Accelerator ===
1. Download WinMTR: http://winmtr.net/WinMTR-v092.zip
In order to work around this, IM:RP has bought multiple servers spread around the world which will work as a free VPN to improve your connectivity.
⚫
2. Unzip the zip file

⚫
3. Open the folder WinMTR_X32
# [https://storage.sa-mp.im/launcher/beta/imrp-launcher-setup.exe Download the latest launcher]
⚫
4. Open WinMTR.exe
# Go to "Settings"
⚫
5. Enter "server.sa-mp.im" as the host
# Check if the ping is lower than your usual ping (it's mentioned on the left)
⚫
6. Click "Start"
# If so, pick the server with the lowest ping
⚫
7. Let it run for at least 5-10 minutes
# If this doesn't help, follow the instructions below under "Analysing your connection"
⚫
8. Take a screenshot of the entire window
[[File:Game Accelerator.png|none|thumb|600x600px]]
⚫
9. Open a thread in Discord support with the screenshot: https://discord.com/channels/143043565264568321/1019727131393150976

=== Analysing your connection ===
You can use the steps below to analyse your connectivity to IM:RP and see where the issue lies.

# [http://storage.sa-mp.im/tools/WinMTR-v092.zip Download WinMTR]
⚫
# Unzip the file
⚫
# Open the folder WinMTR_X32
⚫
# Open WinMTR.exe
⚫
# Enter "server.sa-mp.im" as the host
⚫
# Click "Start"
⚫
# Let it run for at least 5-10 minutes
⚫
# Take a screenshot of the entire window
⚫
# Open a thread in [https://discord.com/channels/143043565264568321/1019727131393150976 Discord support] with the screenshot.
[[File:WinMTR.png|thumb|600x600px|none]]

Latest revision as of 00:05, 28 October 2024

Most of the time, packet loss or high ping is related to your ISP or the international peering they use.

Using the Game Accelerator

In order to work around this, IM:RP has bought multiple servers spread around the world which will work as a free VPN to improve your connectivity.

  1. Download the latest launcher
  2. Go to "Settings"
  3. Check if the ping is lower than your usual ping (it's mentioned on the left)
  4. If so, pick the server with the lowest ping
  5. If this doesn't help, follow the instructions below under "Analysing your connection"

Analysing your connection

You can use the steps below to analyse your connectivity to IM:RP and see where the issue lies.

  1. Download WinMTR
  2. Unzip the file
  3. Open the folder WinMTR_X32
  4. Open WinMTR.exe
  5. Enter "server.sa-mp.im" as the host
  6. Click "Start"
  7. Let it run for at least 5-10 minutes
  8. Take a screenshot of the entire window
  9. Open a thread in Discord support with the screenshot.
Retrieved from ‘http://help.sa-mp.im/index.php?title=Network_Issues&oldid=109’